Terms & Conditions – VSP Velli Maligai

Term Description
Website Usage By accessing or browsing the VSP Vellimaligai website, users agree to comply with all applicable laws and regulations. Visitors must use the website only for lawful purposes and must not engage in activities that could harm, disrupt, or misuse website functionality. Unauthorized access attempts, misuse of content, or system manipulation may result in restricted access or legal action where applicable.
Accuracy of Information VSP Velli Maligai strives to ensure that all information displayed on the website, including product details, descriptions, and images, is accurate and updated regularly. However, minor differences in design, weight, or appearance may occur due to craftsmanship or photography variations. The company reserves the right to correct errors, update information, or modify details without prior notice.
Product Representation All silver idols, ornaments, and gift articles showcased on the website are represented as accurately as possible through images and descriptions. Since handcrafted silver products may vary slightly in finishing, engraving, or texture, the final product may differ slightly from displayed images. Such variations are natural characteristics of handcrafted silver artistry and are not considered defects.
Intellectual Property All website content including text, images, product designs, logos, graphics, and digital materials are the intellectual property of VSP Velli Maligai. Unauthorized reproduction, copying, modification, or redistribution of any content from this website without written permission is strictly prohibited and may lead to legal action or removal requests.
Customer Responsibility Customers are responsible for providing accurate contact information including name, phone number, and email when communicating with VSP Vellimaligai. Incorrect details may lead to communication delays or service interruptions. Customers must ensure that the information provided during inquiries or subscriptions is truthful and kept updated when necessary.
Website Availability While VSP Vellimaligai aims to maintain continuous access to its website, temporary interruptions may occur due to maintenance, updates, technical issues, or server downtime. The company does not guarantee uninterrupted access at all times but will make reasonable efforts to restore service as quickly as possible when disruptions occur.
User Conduct Users must not upload, distribute, or transmit malicious code, spam, or harmful content through the website. Activities that may compromise the integrity of the website or affect the experience of other users are strictly prohibited. VSP Vellimaligai reserves the right to block or restrict users who violate acceptable usage practices.
External Links The website may occasionally contain references or links to external websites for informational purposes. VSP Vellimaligai does not control or guarantee the accuracy, reliability, or safety of external websites. Visitors accessing third-party resources do so at their own discretion and are encouraged to review the terms of those external platforms.
Service Updates VSP Velli Maligai reserves the right to modify, improve, suspend, or discontinue certain services or features available on the website at any time without prior notice. These updates may include design improvements, feature enhancements, or structural changes aimed at improving overall customer experience.
Content Changes The company may revise website content periodically including product descriptions, promotional information, and informational pages. These updates help ensure the website reflects the most recent offerings and business practices. Continued use of the website indicates acceptance of such modifications whenever they occur.
Brand Representation The VSP Vellimaligai brand name, identity, and reputation are valuable assets of the business. Any misuse of the brand name for misleading representation, unauthorized promotions, or false association is strictly prohibited. Users or organizations attempting to imitate or misuse brand identity may face legal or corrective action.
Information Purpose The information provided on the website is intended primarily for general informational purposes regarding silver products, collections, and services offered by VSP Velli Maligai. While efforts are made to ensure reliability, visitors should independently verify details when necessary before making decisions based on website information.
Customer Communication Customers who contact VSP Vellimaligai through phone, email, or forms agree to communicate respectfully and professionally. The business reserves the right to discontinue communication if messages contain abusive language, spam content, or repeated irrelevant inquiries that disrupt normal business operations.
Website Security VSP Vellimaligai implements security practices to protect website systems and content from unauthorized access. Users must not attempt to bypass security features, exploit vulnerabilities, or interfere with website infrastructure. Such actions may result in blocked access or potential legal measures where necessary.
Business Information The website displays official contact details including address, phone number, and email for communication purposes. Visitors are encouraged to use these channels for genuine inquiries related to silver products, collections, or store services. Any misuse of published contact information for spam or promotional activity is discouraged.
Fair Usage Users should access the website in a reasonable manner without attempting automated scraping, excessive requests, or activities that could overload servers. Responsible browsing ensures that the website remains accessible and functional for all visitors seeking information about VSP Vellimaligai products.
Limitation of Liability VSP Velli Maligai shall not be held responsible for any direct or indirect damages arising from the use or inability to use the website. This includes technical interruptions, informational inaccuracies, or reliance on website content. Users access the website voluntarily and assume responsibility for how they use the information provided.
Policy Updates The Terms & Conditions may be updated periodically to reflect operational changes, legal requirements, or improvements in website functionality. Updated versions will be published on the website and become effective immediately. Continued usage of the website after updates indicates acceptance of the revised terms.
Legal Jurisdiction All matters relating to the use of this website are governed by the applicable laws of India. Any disputes arising from website usage or related services will fall under the jurisdiction of relevant courts in Pudukkottai, Tamil Nadu where the business operates.
Contact Information For any questions or clarification regarding these Terms & Conditions, customers may contact VSP Velli Maligai directly using the official communication channels listed below. The business will make reasonable efforts to respond to genuine inquiries in a timely and professional manner.
Returns & Refunds We accept returns of unused, undamaged items in original packaging within 7 days of delivery. Refunds will be processed to the original payment method within 10 business days after inspection. Return shipping is borne by the customer unless the item is defective.
Exchange Policy Exchange requests are accepted within 15 days of delivery, provided the item is in original condition with all tags. The customer pays for return shipping. Any price difference will be adjusted. Exchanges are subject to stock availability.
Warranty & Repairs All silver jewellery carries a 6‑month manufacturing warranty against defects. This does not cover wear and tear, accidental damage, or loss. Paid repair services are available after the warranty period – contact us for an estimate.
Custom Orders Custom‑made jewellery requires a 50% non‑refundable deposit before work begins. The final design may vary slightly from the initial concept. Delivery timelines for custom orders are estimates and may extend depending on complexity.
Payment Terms Full payment is required before any order is processed or dispatched. We accept UPI, net banking, credit/debit cards, and EMI options. In case of payment failure, the order will not be confirmed. All transactions are secure and encrypted.
Discounts & Offers Discount codes cannot be combined with other offers unless explicitly stated. Each discount is valid for one transaction only. VSP Velli Maligai reserves the right to withdraw or modify offers at any time without notice.
Coupon Code Usage One coupon code per customer per order. Codes are non‑transferable and cannot be exchanged for cash. If a code fails to apply, please ensure it meets the minimum purchase criteria and is entered correctly.
GST & Taxes All prices are inclusive of applicable GST unless otherwise indicated. Tax rates are as per government regulations and may change. Any additional taxes levied by authorities will be borne by the customer.
Force Majeure We shall not be liable for any failure or delay in performance due to events beyond our reasonable control, including natural disasters, strikes, pandemics, or governmental actions. Affected orders will be handled as soon as feasible.
Entire Agreement These terms constitute the entire agreement between you and VSP Velli Maligai regarding your use of the site and supersede all prior agreements and understandings.
2752, E Main Rd, Melaraja Vidi, Malamelkudi, Pudukkottai
+91 99432 03254
support@vspsilvers.online
vspsilvers.online