Shipping Policy – VSP Velli Maligai

Policy Point Details
1. Shipping Methods
  • We ship via trusted courier partners including India Post, Delhivery, and Blue Dart.
  • Shipping method is selected based on your location and order value.
  • Express shipping options are available at checkout for an additional fee.
2. Shipping Costs
  • Shipping charges are calculated at checkout based on weight, dimensions, and destination.
  • Free shipping is available on orders above ₹5,000 within India.
  • International shipping rates vary by country and will be displayed at checkout.
3. Order Processing Time
  • Orders are processed within 1–2 business days after payment confirmation.
  • Custom or made‑to‑order items may require additional processing time (up to 5‑7 days).
  • You will receive a confirmation email once your order ships.
4. Estimated Delivery Time
  • Domestic (India): 3–7 business days after dispatch (metro cities may arrive sooner).
  • International: 7–21 business days depending on destination and customs clearance.
  • Delivery times are estimates and not guaranteed; delays may occur due to unforeseen circumstances.
5. Tracking Information
  • Once your order ships, you will receive a tracking number via email and SMS.
  • You can track your package directly on the courier’s website.
  • It may take 24–48 hours for tracking information to update after dispatch.
6. International Shipping
  • We ship to select countries. If your country is not listed at checkout, please contact us.
  • Customs duties, taxes, and import fees are the responsibility of the customer.
  • Delivery times may be longer due to customs processing.
7. Shipping Delays
  • While we strive to meet estimated delivery times, delays may occur due to weather, courier issues, or high order volumes.
  • If your order is significantly delayed, we will notify you via email.
  • For delayed shipments, please contact us and we will assist in tracking.
8. Undeliverable Packages
  • If a package is returned due to an incorrect address or failed delivery attempts, we will contact you to arrange reshipping.
  • Additional shipping charges may apply for reshipment.
  • Please double‑check your shipping address at checkout.
9. Address Accuracy
  • You are responsible for providing accurate and complete shipping information.
  • VSP Vellimaligai is not liable for packages delivered to incorrect addresses provided by the customer.
  • If you notice an error after placing an order, contact us immediately to attempt correction.
Email: support@vspsilvers.online Phone: +91 99432 03254 Address: 2752, E Main Rd, Melaraja Vidi, Malamelkudi, Pudukkottai